Privacy Policy

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

You may provide information including:

• Full name
• Business or organization name
• Job title or role
• Email address
• Telephone number
• Mailing or business address
• Information contained in messages or inquiries
• Information provided when requesting a demo or consultation
• Information provided when registering for training
• Account credentials
• Billing and transaction information
• Information contained in documents or materials submitted through our services
• Information necessary to provide safety, compliance, training, staffing, or software services

Guardian Platform Information

Customers using Guardian may provide information relating to their workforce, facilities, safety programs, inspections, incidents, corrective actions, training, certifications, documents, SDS records, equipment, compliance activities, and other operational information.

Depending on the customer's configuration and use of Guardian, this information may include employee names, job roles, training records, certification information, safety observations, incident information, inspection records, documents, photographs, and other information entered by or on behalf of the customer.

When REELSafe processes such information on behalf of a customer, the customer may be the organization responsible for determining the purposes and means of processing that information.

Automatically Collected Information

When you access our website or services, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate location derived from technical information
• Date and time of access
• Website interaction information
• Log and diagnostic information

We may collect this information through cookies, pixels, analytics technologies, server logs, and similar technologies.

We may use personal information to:

• Provide and operate our services
• Respond to inquiries and requests
• Schedule demonstrations and consultations
• Provide safety consulting and compliance services
• Provide training and educational services
• Provide staffing and workforce services
• Create and manage Guardian accounts
• Authenticate users and maintain account security
• Process transactions and payments
• Provide customer support
• Maintain and improve Guardian
• Analyze usage and system performance
• Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity
• Communicate with customers and users
• Send service-related communications
• Send marketing communications where permitted by law
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims
• Enforce our agreements and policies
• Protect the rights, property, safety, and security of REELSafe, our customers, users, and others

Certain REELSafe services, including Guardian, may use artificial intelligence and machine-learning technologies to provide features such as recommendations, analysis, summaries, search assistance, or safety-related insights.

AI-generated information may be based on information supplied by users, customer data, documents, configurations, and other information available to the applicable service.

AI processing does not replace professional judgment, regulatory requirements, site-specific safety procedures, qualified safety professionals, or emergency response procedures.

Additional information regarding AI functionality is provided in our AI Disclaimer and applicable Guardian terms.

We may disclose information to:

• Service providers and technology vendors that support our business
• Cloud hosting and infrastructure providers
• Software and analytics providers
• Payment processors
• Communication and email providers
• Security and fraud prevention providers
• Professional advisers, including attorneys, accountants, insurers, and consultants
• Contractors and personnel providing services on our behalf
• Government authorities when required or permitted by law
• Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction
• Other parties with your direction or consent

We do not sell personal information for monetary consideration.

Where required by applicable law, we will provide additional disclosures regarding targeted advertising, data sales, or other forms of data sharing.

For Guardian customers, information submitted to Guardian by or on behalf of a customer may constitute customer data.

The customer is generally responsible for determining what information is submitted to Guardian and ensuring that it has the appropriate rights, permissions, notices, and legal basis to provide such information to REELSafe for processing.

REELSafe may process customer data solely as necessary to provide, secure, maintain, and improve the applicable services, comply with contractual obligations, and as otherwise permitted by applicable agreements and law.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Customer data retention may additionally be governed by the applicable customer agreement.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.

No internet transmission, information system, or storage technology can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

We may use cookies and similar technologies for purposes including:

• Essential website functionality
• Authentication
• Preferences
• Analytics
• Performance monitoring
• Security
• Marketing and advertising, where applicable

Additional information is available in our Cookie Policy.

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• Confirm whether we process personal information
• Access personal information
• Correct inaccurate personal information
• Delete personal information
• Obtain a copy of certain personal information
• Opt out of certain processing activities
• Withdraw consent where processing is based on consent
• Appeal certain privacy-related decisions
• Exercise applicable rights without unlawful discrimination

The availability and scope of these rights vary by jurisdiction.

To submit a privacy request, contact:

We may need to verify your identity before processing certain requests.

Our website and services are intended primarily for businesses, professionals, organizations, and adult users.

We do not knowingly collect personal information from children under 13 through the website for purposes requiring parental consent.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

Our website may contain links to third-party websites, applications, or services.

REELSafe is not responsible for the privacy practices, security, content, or policies of third parties. We encourage users to review the privacy policies of third-party services before providing information.

REELSafe operates in the United States and may process information in the United States and other locations where our service providers operate.

If you access our services from another jurisdiction, your information may be transferred to and processed in jurisdictions that may have different data protection laws.

Where required, we will implement appropriate safeguards for applicable international data transfers.

We may update this Privacy Policy periodically.

When we make material changes, we may update the "Last Updated" date and provide additional notice where required by law.

Questions regarding this Privacy Policy or our privacy practices may be directed to:

For privacy requests, please include sufficient information for us to understand and respond to your request.